The first sign of cognitive decline isn’t always dramatic, it could be as simple as them standing in the wrong place looking mildly betrayed by geometry.

If Searching Sally is anything like 88% of consumers, her final choice will rely on Google Reviews. This will be good or bad news for you depending on how your reviews are currently tracking, but we’re here to help!

We’re people pleasers and puppy pleasers, but how do we find a balance between the two? And more importantly, which comes first?

Have you noticed a few posts lately on social media where groomers are announcing how they ‘dodged a bullet’, or ‘had a lucky escape’ because they turned away a client with a matted dog?