IYKYK
THE A-Z OF DOG GROOMING
Summer Reads and Resources from igroomhub
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Gentle isn’t weak. It’s a decision you make, sometimes repeatedly, on days when your patience is being tested.
Dogs can’t explain themselves with words. They don’t know what we’re asking, why we’re asking it, or how long it will take. All they can do is react with the tools they have. That’s where things can get difficult.
Being gentle doesn’t mean letting everything slide, it means remembering that they’re small creatures doing their best in a situation they didn’t choose. How you handle those moments matters.
Gentleness isn’t about being soft. It’s about being fair, consistent, and calm, even when the job is pushing back at you. ♥
If this struck a chord, check out →
Managing Challenging Grooms (igroomschool) (free for igroomhub Pro Members)
Zen and the Art of Handling (igroomhub Student and Pro Members)
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Your hands do this job. They hold dogs, guide tools, take vibration, and carry the strain day after day, usually without much attention until something starts to ache.
How you use your hands matters. Grip, wrist position, pressure, the way you repeat the same movements over and over. Small habits build quietly, and they don’t always show up until they’ve already done some damage.
Looking after your hands isn’t a nice idea, it’s practical. You still need them tomorrow, and the day after that!
Related reads →
Body Pain, no Gain (free on the Blog)
Overworked Scissorhands & File This Under Necessary (free advice from Barb)
Restore (the best hand cream ever - available at the Groomers Store)
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Yes, you really do!
This job takes a lot out of you. Physically, mentally, emotionally. Even on good days, it asks for constant focus and patience.
When you’re worn down, it shows. Dogs feel it. Your tolerance drops. Things that normally wouldn’t bother you suddenly do. That’s usually the sign, not that you’re failing, but that you’re tired.
Taking a break doesn’t mean you don’t care. It means you’re paying attention. Stepping back for a moment, or longer if you can, is often what lets everything settle again.
Don’t wait until you’re completely done. It’s much easier to come back from a pause than from burnout.
If this struck a chord, check out →
AirBnb
Netflix
Work Life Balance (free on the blog)
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This job turns you into a juggler without asking first. Dogs, time, energy, equipment, cancellations, no-shows, and the constant reshuffle that happens mid-morning.
Benny cancels, so that means you could fit Coco in. Except Coco hates the bath and today is not the day for that. Bruno can move up instead and come in at 11. That frees the afternoon to drop blades at Barry’s for sharpening. Which also means you might as well grab your favourite Chinese takeaway on the way home. All of this is decided in about 10 seconds, usually while holding a wet dog and a phone.
You make these decisions quickly, and then move on. The schedule changes, the day shifts, and you adapt without thinking too hard about it.
Now, can we have some of those dumplings please?
If you would like to remove one ball from your juggling act, check out →
Staff training solution options at igroomschool
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This industry moves, whether you do or not. Techniques shift, standards change, and the dogs we see now aren’t the same as the dogs we saw ten years ago.
Keeping up doesn’t mean chasing every new idea or reinventing how you work every six months. It means staying connected. Watching how others approach things. Refreshing your knowledge. Not assuming that once you know something, you know it forever.
Good groomers don’t stop learning because they’ve finished. They keep learning because the job keeps asking more of them.
If this struck a chord, check out →
Find an event to attend or participate in - bookmark our Industry Events Calendar
You’re Standing Still, A Culture of Learning, How to Upskill at Home (free on the Blog)
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Many groomers work alone. The rhythm, the quiet, the dogs. It can feel calm and contained, right up until you realise you haven’t spoken to another adult all week and you’re explaining your weekend plans out loud to a Mini Schnauzer.
Dogs are great company, but they don’t talk back. And as much as this job suits people who like their own space, it’s still work that benefits from connection. Comparing notes, laughing about the weird bits, sanity-checking the hard days.
Having people who understand the job makes a difference. Not constantly, just enough to remind you that it’s not just you.
If this struck a chord, check out →
Lonely? (free on the Blog)
Human Connection (free on the Blog)
Working Solo Tips from Chux (igroomhub Pro Members)
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At some point, everyone needs a reference point. Someone, or somewhere, to check in with and make sure what you’re dealing with is normal, fixable, or just part of the job.
Mentorship doesn’t have to be formal. It might be a person you trust, or a body of work you return to when you need clarity. A way to sense-check your thinking without noise or judgement.
And if you’ve been grooming a while, you’re probably already doing this for someone else, whether you realise it or not.
Be one. Or find one.
If this struck a chord, check out →
What Real Leadership Looks Like in the Dog Grooming Industry & When Gossip Replaces Standards (free on the Blog)
Not this Guy (free on the Blog)
igroomroom Community (free for igroomhub Members)
Clipped Wings & Tip Toe Beans (free advice from Barb)
Want to Open a School? (partner with igroomschool)
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Quicking a nail happens to everyone. It’s practically a rite of passage!
For many dogs, nails are the hardest part of the groom. They’re personal, unfamiliar, and often come at the end, when patience is already wearing thin. One bad experience can turn into a full performance every time after (hello Pugs) especially with dogs who already feel big feelings about their feet.
That’s why time matters here. Taking it slower when you can, particularly with puppies, gives dogs a chance to build tolerance instead of anticipation. A calm, uneventful nail trim is worth far more than getting it done quickly.
When it does go wrong, you deal with it, clean it up, and move on. The dog settles. You settle. And the job carries on.
Good to know →
If you don’t have a pair of our Simply the Best Nail Clippers, read the reviews and get some in the cart toot sweet!
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No one warns you that you’ll use more towels than a small hotel. They multiply overnight, vanish mid-day, and reappear damp when you’re closing up.
They catch shake-offs, wrap nervous dogs, soak up shampoo spills, and quietly deal with whatever the day throws at them. Towels see everything.
Over time, you get faster, more efficient, and better at managing the endless cycle of washing, drying, folding, and redistributing. It’s not glamorous, but it’s part of how the day keeps moving.
There are always more towels. Somehow.
Did you know →
Chamois reduce drying time by a third!
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There’s a lot of pressure in this job, and most of it sits quietly in the background, square on your shoulders (and sometimes in your bladder!) Pressure to get the groom right. Pressure to meet expectations. Pressure to move faster, fit more in, and make it look easy.
Some of it comes from clients. Some from schedules. Some from money. A surprising amount comes from yourself. Wanting to do a good job, not disappoint anyone, not fall behind.
Pressure isn’t always obvious, but it shapes decisions. How long you spend on a dog. Whether you push through or pause. What you agree to, including the quiet pressure to wield a magic wand.
Being aware of it doesn’t make it disappear, but it does make it easier to recognise when something feels off. And sometimes that’s enough to change the outcome.
If this struck a chord, check out →
Meeting Customer Expectations (free on the Blog)
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Some dogs come into the world with more stacked against them than others. Puppy farms, rushed breeding, trends that value looks over function. Oodles and brachycephalic dogs often sit right in the middle of that reality.
You see it in coats that are hard to manage, bodies that overheat easily, breathing that works harder than it should, or dogs who find handling stressful through no fault of their own.
But the dog in front of you didn’t choose any of that.
They’re not difficult on purpose. They’re not a trend. They’re just a dog, doing their best with the body and early experiences they were given.
Whatever you think about the bigger picture, this part is simple. Care still matters. Kind handling still matters. The dog still deserves your best.
If this struck a chord, check out →
Yankee Doodle Bad Vibes (free on the Blog)
Help your clients choose the right dog for their lifestyle - grooming requirements INCLUDED!
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It takes a village to raise a dog. Grooming included.
We do our part, but we don’t live with the dog. What happens at home matters just as much, sometimes more. Puppies need handling before they need haircuts. Coats need brushing before they need rescuing. Feet, faces and tools shouldn’t be brand new experiences every six weeks.
This is about health too. Matted coats hurt. They pull, trap moisture, hide problems and make everything harder than it needs to be. A bit of brushing between grooms goes a long way.
Grooming works best when it’s a team sport. When everyone’s involved, dogs cope better and progress actually sticks.
Helpful resources →
The Grooming Desensitisation Checklist (for pet parents) - free download, or purchase fancy brochures (hello Puppy Packs!)
Preparing Your Puppy For Professional Grooming - (online course for Pet Parents LAUNCHING SOON)
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Not the sexiest topic, but future you is absolutely paying attention.
If you work for yourself, super is on you. No boss, no safety net, no magical account quietly filling itself up in the background. Even small, regular contributions matter more than waiting for the “right time”.
If you’re employed, it’s still worth knowing what’s happening with your super. Where it’s going, whether it’s actually being paid, and whether it matches the hours and effort you’re putting in. How many accounts have you got? Consolidating them to one is worth looking into.
Grooming is physical work, and most of us plan to do it for a long time. Looking after your body is one part of that, looking after your future is another.
Related reads →
Solo Groomers (free at igroombiz)
Employing Staff (free at igroombiz)
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There are days in this job that sit with you longer than others, and they don’t always announce themselves when you wake up in the morning.
You’ll see dogs in situations that are hard to forget, grooms that don’t go the way you hoped, and moments where you feel the weight of caring a bit more than usual. That’s part of working closely with animals and people, and it can sneak up on you when you least expect it.
Tough days don’t mean you’re failing or burning out. More often, they’re a sign that you’re paying attention and taking your role seriously. The aim isn’t to toughen up or shut it down, it’s to let the day be what it is without letting it follow you home forever.
Some days you reset quickly. Other days you need a bit more space around the edges. Both are normal, and both are allowed.
If this struck a chord, check out →
Compassion Fatigue, Exactly WHO are our Clients, and The Ethics of Matting (all free on the Blog)
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Look, most groomers don't have some grand mission statement. We just rock up and do the thing.
Maybe you're here because dogs are easier than people. Maybe you like being your own boss, or you discovered you're weirdly good at something that needs both hands and brains. Maybe grooming just works with your life in a way nothing else ever has.
Your why? It's allowed to change. Some days it's the buzz of nailing a flared leg, or something you’ve ben practicing. Some days it's literally just the money. Some years you're all in, other years you're running on autopilot and a good playlist.
You don't need to turn it into something profound.
If you're still showing up and giving a sh*t about the dogs, you've got your answer. Even if it's messy, even if it's different to what it used to be.
That's valid. You're doing fine!
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The unglamorous side of grooming, but a real one. Zoonoses are the things dogs can pass on to us, and vice versa. Fungal infections, parasites, bacteria, viruses. Not scary, just… real.
You don’t need to panic, but you do need to pay attention. Wash your hands properly. Cover broken skin. Don’t ignore rashes, bites, or that “this feels off” feeling. If something shows up, deal with it early before it turns into a saga.
Protecting yourself is part of protecting the dogs. You can’t do this job well if you’re run down, unwell, or trying to power through something that should have been checked weeks ago.
Gloves, hygiene, common sense. Not dramatic - just smart!
Feeling a little underprepared? Check out →
Canine Health Awareness & Infection Control (igroomschool)
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If the prep isn’t right, the groom won’t be either. Bathing is where the coat is properly prepared for grooming, not just cleaned.
Different coat types need different approaches. How a coat is washed, brushed, and dried directly affects how it clips, scissors, and finishes later.
Bathing is often where groomers begin, but it is not a low-skill job. Done well, it sets the entire groom up for success. Done poorly, it makes every step that follows harder than it needs to be.
If this struck a chord, check out:
If this struck a chord, check out →
Skin Structure & Hair Growth (igroomhub Pro & Student Members)
Bathing and Drying by Coat Type (igroomhub Student and Pro Members)
Groomers Assistant Theory (igroomschool)
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Everything you do sits on the dog’s structure. Not coat, not products, not tools. The actual dog underneath it all.
Once you understand the skeleton, the language of grooming starts to make sense. Point of shoulder, rib cage, stifle, hock, occiput, zygomatic arches. These aren’t fancy words, they’re points of reference. They tell you where balance comes from, where angles come from, and why some dogs will never stand or move the way you wish they would.
It also explains why different dogs need to be handled differently. Puppies aren’t finished yet. Their bones are still developing and moving, which is why they wobble, sit crooked, and feel awkward on the table. Senior dogs come with their own history. Old injuries, arthritis, stiffness, compensation patterns you can’t see but absolutely feel.
Anatomy gives you context. It explains what you’re seeing, and what the dog’s body is capable of on that day.
Related links and reads →
Foundations of Dog Grooming (igroomschool)
Anatomy Masterclass (igroomhub Student & Pro Members)
Continental Trim - Anatomy (igroomhub Pro Members)
Anatomy Quackery (free advice from Barb)
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Dogs are the reason any of us do this. They’re the superstars, the heroes, the angels of the job (/world?), and they show up exactly as they are every single day. Honest, present, forgiving, and endlessly patient with us, even when we don’t get it right.
They communicate constantly, without drama or ego. A soft blink, a shift of weight, a pause, a sigh. They tell you how they’re feeling, what they can handle, and when they need you to slow down, all without saying a word.
The longer you work with dogs, the more obvious it becomes how generous they are. They forgive yesterday’s mistakes. They meet you where you are today. When you listen and respond with care, they offer trust freely.
Be gentle. Be grateful. And never forget how lucky we are to work with them.
If this struck a chord, check out →
Compassion Fatigue, Dogs, Instinct, and the World They’ve Learned to Live In (free on the Blog)
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Behind every dog is a human, and that relationship shapes the groom more than most people realise. Managing customers well is part of the work, whether it’s setting expectations, explaining limitations, or simply being clear about how things run.
Clients don’t naturally speak groomer, and they don’t need to. It’s our job to translate what’s realistic, what’s safe, and what will actually work for the dog in front of us. You can usually tell a groom is going to be harder than it needs to be the moment you hear “just a tidy” before the dog has even come through the door.
Clear boundaries and honest conversations matter just as much as technical skill. The best client relationships are built quietly, through consistency, clarity, and mutual respect.
If this struck a chord, check out →
Client Management Toolkit (free at igroombiz)
Dog Brushing guide poster, How to Brush your Dog postcards, Client education brochures - all available at the Groomer Store
Stop Whining About your Clients! (free on the blog)
Catch and Release & Cancel Culture (free advice from Barb)
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Possibly the most popular blade in grooming, the number five earns its place for a reason. It’s ideal for summer cuts that leave just enough length to look tidy, while still being soft and comfortable for both dogs and their owners.
In the hotter parts of Australia, the seven definitely gets a workout, but for many of us, the five is the sweet spot. Short enough to be practical, long enough to still look like a groom rather than a reset.
Familiar, reliable, and easy to work with across a wide range of coats, it’s the blade you reach for without thinking. Which is exactly why you should always have more than one on hand.
Two at a minimum. Three once summer hits. When a blade works this hard, it pays to be prepared!
If this struck a chord, check out →
Tools and Maintenance: Clippers and Blades (igroomhub Pro and Student Members)
Fighting Clipper Lines on a Straight Coat (igroomhub Pro andStudent Members)
Cleaning Your Tools (igroomhub Student and Pro Members)
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Dogs pick up on your state long before you touch them. How you walk in, how you move, how you breathe. All of it sets the tone for the groom.
This job rewards steadiness. When you’re rushed or flustered, the work feels harder. When you’re calm and grounded, dogs tend to meet you there. It’s not about control, it’s about awareness.
Over time, most groomers learn that managing their own energy is part of the skill set. When a dog softens because you slowed down first, you know you’re doing something right.
If this struck a chord, check out →
How to Avoid Anxiety Transferrance when you are Grooming (free on the blog)
Zen and the Art of Handling (igroomhub Student and Pro Members)
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Somewhere along the way, grooming demands organisation, and it doesn’t really ask permission.
Tools need cleaning and tracking. Spaces need resetting. Blades need sharpening before they bite back. Shampoos need rotating so the oldest gets used first and nothing mysterious expires at the back of the shelf. Diaries fill, shift, and refill. Notes matter. Stock matters.
If you work solo, it’s all on you. If you employ people, multiply that by ten and add rosters, forms, policies, and legal bits you never thought you’d care about but absolutely must. Clients, terms and conditions, expectations, boundaries. None of it runs itself.
Over time, systems appear. Not perfect ones, but workable ones. You start knowing where things live, what needs doing next, and how to stop small chaos becoming big chaos. The job quietly sharpens your organisational skills whether you asked for it or not.
This industry rewards people who get organised enough to breathe. And once that clicks, everything runs a little smoother.
Helpful reads →
Employing Staff (free at igroombiz)
Client Management (free at igroombiz)
Tips for Efficiency (free on the Blog)
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There are few things in grooming more comforting than “the usual”.
Same dog. Same trim. Same notes that still make sense. No surprises lurking under the coat, no new requests to decode, no sudden personality shift halfway through the appointment. You know where the cowlick lives, which foot they’ll pull away, and roughly how long it’ll take if the universe behaves. Check-in is easy and quick, and there’s that quiet little twinkle of joy that comes from an easy relationship with both the client and the dog.
The real magic, though, is when the usuals stack up. A full day of familiar faces, predictable grooms, steady pacing. No curveballs. No emergency reshuffles. Just dogs you know, trims you’ve done a hundred times, and a rhythm that feels almost… calm.
It’s rare, but when it happens, it feels like the grooming gods are smiling down on you.
Usuals are earned. They come from consistency, trust, and relationships that work.
If you know, you know!
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Sometimes it’s not about the dog.
Sometimes it’s not even about the client - it’s about the ‘fit.’Not every client belongs in your business forever. Needs change. Expectations drift. Boundaries get tested. And occasionally, the relationship just stops working, no matter how much effort you put in.
Exiting a client (firing them, as they say) doesn’t mean you’ve failed! It means you’re paying attention to your capacity, standards, and what you can realistically offer without resentment creeping in sideways.
Handled well, letting a client go can actually protect everyone involved. The dog gets a setup that suits them better. The client gets clarity. And you get to keep showing up for the dogs and people who do fit.
It’s a professional skill, even if no one teaches it out loud.
For related reads, check out →
Navigating Bad Reviews (because sometimes this is where it starts)
The Great Un-Grooming (Thinking of Firing Yourself? Here’s some free avice from Barb about changing careers)
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Wide blades are one of those things you don’t realise you needed… until you use them. And then suddenly grooming big dogs feels less like a workout and more like a plan.
Fewer passes. Cleaner lines. Less time on the table. Less strain on your wrists and shoulders. For large bodies, heavy coats, and dogs who’ve had enough already, wide blades can be a genuine game-changer.
This isn’t about going faster for the sake of it, but about working more efficiently in a way that’s kinder to the dog, easier on your body, and more sustainable across a full day of grooming.
Wide blades don’t replace skill. They support it. And once you’ve felt the difference on a big, boofy coat, it’s very hard to go back.
Wide blades are a Win Win Win!
Related things →
Watch WBs in Action on a Standard Poodle (igroomhub Pro & Student Members)
Watch WBs in action on Bobby the Groodle (at igroomschool)
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