A one-star review taught us that a genuine cost and an invented one can look exactly the same from the outside. This is about the difference, and why groomers need to get better at explaining it.

Learn how owners, groomers, vets, trainers and walkers all play a role in helping dogs cope with grooming and handling.

AI can be useful in the dog grooming world. Just not in the way the internet sometimes suggests. The trick is knowing where it genuinely helps and where it absolutely, quietly, confidently does not!

There’s a lot of judgement aimed at “doodle owners” as if they all knowingly signed up for a high-maintenance coat and then chose to ignore it. In reality, many of them were sold a story.

Choosing the right training course can feel like trawling through Netflix—so many options, and you’re not sure which one’s worth your time. In an unregulated industry, the choices are endless, but not all courses provide the same level of education or experience.

Nat’s back from Albany and the Great Southern Groomers Convention where she spoke on the Ethics of Dog Grooming.

We’re people pleasers and puppy pleasers, but how do we find a balance between the two? And more importantly, which comes first?

Humphrey is a lagotto and he is, in Colleen's words, exactly the kind of lagotto you dread seeing on the booking list.

Have you noticed a few posts lately on social media where groomers are announcing how they ‘dodged a bullet’, or ‘had a lucky escape’ because they turned away a client with a matted dog?